Who We Are

Established in 2001, the fledgling company was a very early adopter of the UK Office of Government and Commerce (OGC) Gateway assurance framework, which had not been readily adopted across Australia or New Zealand at this time. With only three consultants, PM Solutions delivered Australia’s first ‘OGC Gateway’ aligned assurance reviews to the Queensland Government and the Brisbane City Council.

The company expands its boutique service offerings being ‘not just assurance’ and to includes specialised consulting services to government and non-government organisations in Australia, including program and project management, independent PPM tool evaluations and PMO frameworks, successfully servicing clients across Australia and establishing offices in Brisbane, Sydney and the Gold Coast, with a consulting team of 18 leading professionals.

In 2008, PM Solutions established its ‘First Nations Peoples Cultural Respect and Awareness Policy’ and in-house program, as a mandatory requirement for all PM Solutions employees and consultants, as well as all externally utilised subcontractors. Meaning that, all staff undertake cultural awareness knowledge transfer and be familiar with the PM Solutions policy. The policy aims to increase our teams awareness of Aboriginal and Torres Strait Islander peoples’ culture, history, beliefs, social issues and the ongoing challenges they face.

2010, PM Solutions became one of the first Axelos Consulting Partners (‘ACP’), accredited and licensed to deliver consulting services aligned to global best practices for portfolio, program and project (3P) management, agile project management, 3P management offices, agile transformation and portfolio maturity assessment.

PM Solutions was engaged to deliver key elements of the RailCorp transformation and reform program, leading the four-year long reform of Customer Service and Operations and the Safety, Environment, Quality and Risk divisions, including the successful outsourcing of investigations and drug testing operations.

On the back of a successful engagement with with the newly established Sydney Trains, PM Solutions was engaged to realign and enable the establishment of NSW Trainlink, across governance, capital works and facilities, training and crewing requirements, industrial relations requirements, HR and operational delivery elements. This once in a generation opportunity was successfully delivered and operationalised across intercity and regional NSW.

PM Solutions becomes a 100% paperless organisation, and begins Australia’s first ‘virtual’ assurance reviews.

The company develops and release the ‘Rapid and Active’ agile delivery method, specifically designed for critical government project establishment, delivery and assurance.

The company invests in Global Digital Assurance Pty Ltd and takes an appointed Board Member position.

The company is heavily sought after for ‘virtual’ assurance services techniques, on the back of the global health pandemic.

PM Solutions become is appointed portfolio, program and project management maturity partners for Sydney Metro, leading on from the world’s largest and most complex P3M3 maturity assessment.

The PM Solutions team is expanded to 19 consultants.

PM Solutions introduces its ‘Lessons to Emulate’ reporting services, based on (and supported by) the ‘McKinsey & Company 5C’s’ and ‘Loane’s Benchmarking’ models.

PM Solutions extends its commitment to Axelos® and in a joint venture produces two P3M3 case studies, and two outstanding white papers on PMO management, and the successful approach to the adoption of P3O®.

In July 2021, PM Solutions become one of the world’s first ‘elite-level’ Axelos® Consulting Partners, an Australia and New Zealand first.

In October 2021, PM Solutions were appointed assurance partners for the business critical and multi-year Australian Commonwealth Government “GovERP” program.

PM Solutions is appointed assurance partnering organisation to the multi-year Queensland Government Digital Transformation Program.

PM Solutions becomes the first best practice accredited partner for Assurance Plus™, delivering best practice assurance across SAP S/4HANA® cloud, RISE and Clean-Core implementations.

PM Solutions is appointed assurance advisors to the critical Brisbane City Council ‘Modern ERP’ Digital Program.

The company implemented the ‘Customer Satisfaction Survey’ process, which delivers 360 degree customer driven feedback on PM Solutions best practice, consulting and assurance services.

PM Solutions delivers Australia’s first P3M3 maturity assessment using the Axelos® online ‘digital assessment tool’ and reporting outputs.

PM Solutions receives 95% ‘exceeded expectations’ ratings from the independent ‘Customer Satisfaction Survey’ results, conducted across 350 customers and their programs and projects.

PM Solutions exceeds AUD2 million in forward orders for assurance reviews across the 2023 calendar year.

PM Solutions exceeds 350 assurance reviews in the 2022/23 financial year. PM Solutions has been appointed as the assurance partner to over 15 large-scale programs and projects across the Commonwealth, Queensland and NSW government departments and agencies.

In early 2024, PM Solutions officially added ‘Business Case Services’ to its suite of independent services, after extensive services provided across state governments in Australia.

PM Solutions exceeds AUD2.75 million in forward orders for assurance reviews across the 2024 calendar year.

PM Solutions launched the ‘Women in Assurance Program’ with the support of two Australian state governments, which aims to boost the participation of women in the assurance profession – especially in assurance review leadership roles.

This year saw the PM Solutions team of four senior reviewers, author and publish the ‘Trabinger Report’ for Australia’s largest and most complex SAP S/4HANA® critical-cloud finance system implementation. The report was widely accepted and highly-commended with greatly contributing to a successful implementation and special mention was made of “the high value of the assurance report and approach” to CEO the of SAP®.

This year has also seen PM Solutions included on additional Government SOA’s and pre-approved panel arrangements for assurance, including Australia’s first organisation to offer SAP® best practice accredited assurance.

In early 2025, the PM Solutions CEO began the journey to be the first PeopleCert® Axelos® PRINCE2® PMO Management and the ACP programme.

In March 2025, PM solutions launched an ‘Australian-first’ Customer Satisfaction Dashboard that provides clear, evidenced and real-time insights into client feedback across all assurance reviews and delivered assurance services, further enabling our team to quickly identify ‘what’s working well’ and ‘where improvements are needed’ – ensuring we always stay aligned with client expectations.

To further enhance our end-to-end best practice consulting and assurance services, PM Solutions has also begun the acquisition of a respected consulting firm – with completion anticipated in late 2025.